CV

Saint Paul University
2 years 4 months

Coordinator of the Office of Admissions, Registrar and Student Services
| Coordonnatrice du Bureau des admissions, du registraire et des
services étudiants

July 2019 - Present (8 months)Ottawa, Canada Area
Sous la supervision de la registraire, la Coordonnatrice du BARSE gère au
quotidien les activités de notation, de diplomation, de relevés de notes et
d'attestations officielles, de tenue des dossiers officiels de tous les étudiants
et étudiantes de l'Université Saint-Paul et coordonne les activités d'admission.
Elle planifie et gère le calendrier opérationnel pour le bon fonctionnement
de la production de l'horaire des cours et veille à en assurer la publication
pour chaque session. Elle préapre et coordonne les communication avec les
étudiants.

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Agente des Admissions
November 2017 - July 2019 (1 year 9 months)
Ottawa, Canada Area
Saint Paul University (1848) is the founding college of the University of Ottawa,
with which it has maintained a federated relationship since 1965. Bilingual
and on a human scale, it has nearly 1,000 students. It offers programs in:
social communication, counseling and psychotherapy, canon law, public
ethics, conflict studies, philosophy, theology, human relations, transformative
leadership and spirituality, and social innovation.

 

GaleForce Content

2 years 2 months

Copywriter
January 2018 - Present (2 years 2 months)
Ottawa, Canada Area
I write blog posts that helps SaaS & media businesses grow their online
presence. When I'm not helping you land new clients, I make concise tools that
enhance efficiency and improve outcomes.
I specialize in:
**Technology transformation & change management
**Higher Education
**Procedure & workflow optimization
**User retention & improving technology adoption

 

Phreesia
3 years 5 months

Strategic Account Manager (Segment Analyst)
January 2017 - October 2017 (10 months)
Ottawa, Canada Area
• Was accountable for the revenue objectives in a customer segment
• Analyzed market data to identify opportunities for growth. Developed
technology & workflow strategies to realize increases in revenue, cost
reduction and increases in end-user adoption. Managed the roll out of
these strategies by providing guidance and coaching to the Client Success
Managers
• Developed and maintained positive relationships with multiple partners
across a matrix style organization

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Senior Client Success Manager - Allscripts Specialist
January 2016 - December 2016 (1 year)
Ottawa, Canada Area
As a Client Success Manager, I worked with enterprise medical practices
across the United States. As the business driver for Phreesia's customers, I
engaged practices to expand their understanding and knowledge of Phreesia's
product offering and created a growth strategy that helped them best leverage
our product to achieve their long term financial and workflow optimization
goals. I maintained relationships with key stakeholders within assigned
accounts, improving client utilization and adoption rates and identifying key
revenue expansion opportunities.

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Client Success Manager - Greenway PrimeSUITE Specialist
June 2014 - January 2016 (1 year 8 months)
Ottawa, Canada Area
As a Customer Success Manager, my role was responsible for fostering
relationships with ambulatory clinics across the United States. As the primary
point of contact for Phreesia's customers, I worked with practices to increase
customer engagement and retention. The Customer Success Manager role is
also responsible for ongoing training of practice staff to address skill deficits
and to support the release of new features after initial implementation.

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PepsiCo Canada

9 months

Bilingual Sales Representative
April 2013 - December 2013 (9 months)
Ottawa